Our goal is simple - to provide the best self-service experiences possible for both our clients and the travelers that use our service.
We do not believe in a one-size-fits-all product.
We believe in working with each client to create a customized product - both in the hardware and the kiosk interface and features - uniquely suited to capturing and expressing the identity of the client and the region.
We believe that a successful kiosk network requires more than selling a kiosk and software - the most successful self-service products are built upon ongoing collaboration between the designers and the clients to constantly grow and develop the system and its design so that clients and users are just as happy with our product on day 1000 as they are on day 1.
Too often we encounter kiosk providers who deliver a product and then move on to the next sale as soon as the checks are cashed. When technology changes or bugs develop, these providers are nowhere to be found - unless you’re ready to write another check. We believe that long-term partnership with our clients produces the best results. We work with you to solve problems as they occur, integrate new technology and new features to keep you on the cutting edge, and make sure that you and your users are always fully satisfied. This kind of partnership allows us to do what we do best - manage your self-service network - leaving you and your staff free to concentrate on what you do best.
Since Ionescu Technologies’ inception in 2005, it has spent hundred of hours creating a reliable software and hardware package to provide self-service solutions in a variety of environments. Our growth is the best evidence of our system’s success - over the past six years our keystone product, the Landmark City Guide, has spread from a small, three kiosk operation in Baltimore City to over 20 kiosks in locations from Connecitcut to Maryland.
Our locations range from hotels like the Marriott to high traffic attractions like the Science Center in Baltimore to travel plazas and welcome centers like the Maryland House and Chesapeake House on I-95. Every month we serve over tens of thousands of users and serve thousands of maps and directions to travelers in need.
We have established a history of reliability and a well-maintained infrastructure. All of our hardware is 100% ADA compliant and designed to be accessible to all users.
For more information about Ionescu Technologies or any of our
self-service products, contact us at
or email us at